From Leo's mailbag:
> From: A Computer User
> Sent: September 14, 2005
> To: Ask Leo!
> Subject: crash during video conferences
>
> Leo,
> I have an IBM lap top running via a linksys router. It's only
> a year old and runs SP2 wth 1 G of Ram and 2 GHz CPU. It's a
> great machine except when running MSN Messenger and trying to
> set up a video link.- just audio is fine. The prblem is that
> it connects with the person I want to speak to but then in 2
> seconds the whole computer freezes. Everything is inoperative
> and the machine has to be completely restarted. I have looked
> at the system usage and when it crashes it is using around 30
> to 40% of resources.
>
> It's such a pain - if you could help I would be so very grateful.
Usually for random crashes like that, I first suspect the drivers
for the hardware. I would start by checking for updated drivers
for your video and audio hardware, and possibly your system's
BIOS.
Thanks for asking!
Leo
Article 9171
| Category:
Hardware
