From Leo's mailbag:
> From: A Computer User
> Sent: May 13, 2006
> To: Ask Leo!
> Subject: downloads don't
>
> Leo,
> --------------
> Hi Leo, I have a question concerning downloading. As a
> realtor I am required to download updates of RealFast.
> Realfast is a series of real estate forms which change
> constantly so downloading the most up to date forms are a
> necessity. When I start the download it appears to start the
> download but just sit there and nothing is downloaded. This
> condition is the same on my desktop as well as my laptop. I
> have closed any firewall and selected Realfast as a trusted
> site. I know there is something that is inhibiting the
> download but I can't figure out what it would be. Do you have
> any suggestions? Thanking you in advance.
The most common thing to interfere with downloads is anti-virus
software. You might try turning that off during a test download.
If this download is performed within the browser, you might try
installing Firefox and seeing if the download progresses properly
there. (Alternately, you might try running the System File Checker
http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html
in case any of Internet Explorer's files have been damaged.)
And speaking of anti-virus software, I'll *assume* you're running
both anti-spyware and anti-virus software. Both viruses and spyware
can affect your system in subtle ways like this.
http://ask-leo.com/how_do_i_keep_my_computer_safe_on_the_internet.html
Good luck!
Thanks for asking,
Leo
Article 10282
| Category:
Internet
