From Leo's mailbag:
> From: A Computer User
> Sent: June 07, 2005
> To: Ask Leo!
> Subject: I can't delete items from my Outlook inbox.
>
> Leo,
> I can't delete items from my Outlook inbox. I discovered the
> problem while archiving. If I try to archive my inbox, I get
> the error box "Error while archiving "Inbox" in store
> "Personal Folders".
>
> If I try to delete the e-mails manually, I get the error "The
> messageing interface has returned an unknown error. If the
> problem persists, restart Outlook." Restarting does
> nothing... the final error I recieve (and the one that I
> think is closest to the problem) happens when I try to
> manually move the e-mails to my archive folder - "Can't move
> the items. The item could not be moved. It was either already
> moved or deleted, or access was denied." Do you have any
> suggestions as to how I can get these 1000+ e-mails either
> deleted or archived. Interestingly, when I restore my archive
> .pst, the e-mails that I am trying to get rid of/archive are
> already in there. Any help would be appreciated.
I would start by making a backup copy of your pst, and then
running the inbox repair tool:
http://office.microsoft.com/en-us/assistance/HP010210641033.aspx
On the surface it sounds like there is some corruption in your
pst.
Thanks for asking!
Leo
Article 8590
| Category:
EMail
