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transferring accounts - did I lose my mail?

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From Leo's mailbag:

> From: A Computer User
> Sent: May 10, 2008
> To: Ask Leo!
> Subject: transferring accounts - did I lose my mail?
>
> Leo,
> I had a cable account with Adelphia and had a cable modem. We moved and
> Adelphia would not allow me to transfer services until the person
> formerly living in our new place had his service turned off. I went
> ahead and turned off service at our old house and now can't access my
> email since it was an Adelphia.net email. I called them and they said
> I was just out of luck. Is this true? Have I lost everything in my
> email?

Turning of the service probably actually *canceled* your account.
If you left your mail on Adelphia's servers instead of downloading
it to a mail program on your PC, then it's likely that you have.

Unless, of course, you can convince Adelphia to help you somehow.

Sorry to be the bearer of bad news.

--
Thanks for asking,

Leo Notenboom

Article 12402 | Category: EMail

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