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A pop-up ad has placed a file on my computer

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From Leo's mailbag:

> From: A Computer User
> Sent: July 12, 2005
> To: Ask Leo!
> Subject: A pop-up ad has placed a file on my computer
>
> Leo,

> A pop-up ad has placed a file on my computer that places
> tracking cookies on it. AdWare blocks the cookies but it
> would be better to remove the bad file entirely. I have
> tried Windows Change/Remove and Norton Uninstall Wizard to no
> avail. I always get a message that says "This file is
> protected and cannot be removed". I did not put the file
> there and I don"t want it. How do I get rid of it?

Sounds like spyware - I'd run a spyware scan and see if that
doesn't clear it up.
http://ask-leo.com/spyware_how_do_i_remove_and_avoid_spyware.html

Thanks for asking!

Leo

Article 568 | Category: Viruses and Malware

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