From Leo's mailbag:
> From: A Computer User
> Sent: October 11, 2005
> To: Ask Leo!
> Subject: Activating Word
>
> Leo,
> When I bought my computer it already had Microsoft Works
> included. But when I try to get onto the Microsoft Word it
> says I need a 25 character product key. It says its located
> on the back of my envelope... well I didnt get a envelope. I
> tried to exaplin this to customer service but they were going
> to charge me to come look. Im not attending college and I
> need this Microsoft Word really bad...and the excel too!
Word and Excel are not a part of Works - they're a part of
Microsoft Office, which is a different product. If it's asking
you for a product key, you need to provide they key for
Microsoft Office. If that wasn't included with your machine,
then you need to check with the wherever you purchased the
machine to see if it was supposed to be included.
I'm guessing not ... and that you'll have to purchase it
separately.
Thanks for asking,
Leo
Article 838
| Category:
Microsoft Office
