From Leo's mailbag:
> From: A Computer User
> Sent: April 29, 2007
> To: Ask Leo!
> Subject: book keeps reappearing
>
> Leo,
> I recently
> opened an email sent from a Wes Blaylock offering me a free ebook to
> download. I downloaded it (after scanning, etc)and it opened to the
> first page (table of contents), it said to click here, I did that and
> nothing. Went to the top of the page and tried the forward and back
> buttons, etc and nothing worked. I tried right-clicking to delete it
> and of course, no delete. My problem is, that everytime I open another
> link or even log into my internet explorer, this stupid book comes up
> and the only thing that works on it is the exit button. I am getting so
> sick and tired of this thing always coming up, it isnt even allowing my
> toolbar to come up in the bottom so I can close the application. I have
> no file on my computer where it is situated so I cannot get rid of it.
> Please help me, I am at the end of my tether. This is the only ebook
> that has ever given me trouble, and believe me I have downloaded heaps.
> The ebook is called ebay marketing e-course. I dont even know why this
> Wes Blaylock sent it to me (if it was really him or someone using his
> name)as I have never received anything from him before. It is just
> normalcy now that whenever I open another application to have my mouse
> ready at the top to get rid of the ebook showing up. Have you ever had
> one of these problems before, I havent and it is annoying me so much.
> By the way, love your newsletters, very interesting and informative.
> Keep up the good work.
Wes Blaylock is an internet marketing guy. Probably legitimate, but since you
got this without asking for it it's more likely that you were the victim of a
type of phishing or virus attack masquerading as him.
Your symptoms are just a tad vague, but here's what I would do in your shoes:
- run a complete anti-virus *and* anti-spyware scan of your machine, making
sure that the databases used by those programs are as up to date as possible.
- run the system file checker to see if it reports or resolves any problems:
http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html
- If the problem only happens when you fire up your browser (IE, for example),
see if running a different browser still has the same problem (Firefox, for
example). This doesn't solve the problem, but it could allow you to get on
with your life :-).
- Clear your browser's cache. It's possible, I suppose, that the file remains
there and clearing the cache might help. (If you're not sure how, this
article:
http://ask-leo.com/can_i_find_my_hotmail_mail_on_my_machine_somewhere.html
while it's on another topic, has instructions to clear the cache about 3/4
way through with the paragraph beginning "If you're concerned about
privacy,...")
- Worst case scenario: perform a repair-reinstall of Windows.
http://ask-leo.com/how_should_i_reinstall_windows.html
Good luck!
Leo
Article 1581
| Category:
Viruses and Malware
