From Leo's mailbag:
> From: A Computer User
> Sent: April 29, 2005
> To: Ask Leo!
> Subject: bridge.inf
>
> Leo,
> After running repeated spyware scans and anti virus scans,
> and manually searching and removing what they could not... I
> still cannot remove the file called 'bridge.inf'. It is
> supposedly in the 'downloaded programs' file, but that
> folder is empty. It isn't causing any problems yet, but I
> would like to get rid of it just to be proactive. Any
> suggestions would be greatly appreciated, also, I'm really
> not terribly experienced with all this, so the less technical
> the answer, the better! : )
Well, I'll start by not being helpful, but will point you at
this article from Symantec that covers the adware bridge.inf
is related to:
http://securityresponse.symantec.com/avcenter/venc/data/adware.winfavorites.html
The reason it's not helpful is this quote:
"If your Symantec antivirus product reports that it cannot
delete a detected file, write down the path and file name.
Then use Windows Explorer to locate and delete the file."
Which, as I understand it, is exactly what you're attempting
to do.
My guess is that the file is hidden. "Hidden" is a setting
that can be applied to a file that causes it not to show up
in normal views.
I would do the following:
- Fire up Windows Explorer
- Hit the "Tools" menu, "Folder Options" item, and then
the "View" tab.
- In the "Advanced settings" box, look for the entry that
says "Hidden Files and Folders" and make sure that "Show
Hidden Files and Folders" is selected.
- Hit OK
- Navigate to the directory that supposedly has bridge.inf,
and see if you can see it now. If you can, delete it.
If not ... then I'd need to know who's telling it was there
in the first place.
Good luck!
Thanks for asking,
Leo
Article 129
| Category:
Viruses and Malware
