From Leo's mailbag:
> From: A Computer User
> Sent: May 30, 2006
> To: Ask Leo!
> Subject: cannot load remote access
>
> Leo,
> I just powered on my computer, suddenly I get this error message:
>
> Network Connections
> Cannot load the Remote Access Connection Manager service.
> Error 711: A configuration error on this computer is
> preventing this connection. Fur further assistance, click
> More Info or search Help and Support Center for this error number.
>
> I don't know what this is and I certainly don't want anybody
> remotely accessing my computer! I am just a novice home
> internet user. No complicated network set-ups. Just me and my DSL-ISP.
>
> I don't have a router, hub or whatchamadingle.
> Do you think I am being hacked?
>
> Windows XP Professional Service Pack 1
Remote access software is a part of Windows, and allows you to
run things like the remote assistance feature, or remote desktop.
I would start with the system file checker:
http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html
if that doesn't resolve the issue, I'd perform a repair install of Windows:
http://ask-leo.com/how_should_i_reinstall_windows.html
being sure to backup first.
After your system is stable, I would also seriously consider installing
SP2.
Good luck!
Thanks for asking,
Leo