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closing a stolen account

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From Leo's mailbag:

> From: A Computer User
> Sent: May 13, 2005
> To: Ask Leo!
> Subject: closing a stolen account
>
> Leo,

> hi i had a msn messenger email account my password was
> changed and my secret question was changed 2 so all i want 2
> know is that is there a way 2 contact da head of msn or
> sumthin and ask them 2 close that account please thx i hav 2
> use my dads email adress so get back 2 me on ******@bigpond.com

Not that I'm aware of. For free email and messenger accounts,
there's effectively no customer service, and no help to recover
it. This talks about email, but it applies to IM as well:
http://ask-leo.com/someone_has_stolen_my_email_account_what_can_i_do_to_get_it_back.html


Thanks for asking,

Leo

Article 202 | Category: Instant Messaging

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