From Leo's mailbag:
> From: A Computer User
> Sent: December 26, 2008
> To: Ask Leo!
> Subject: getting the admin password to a demo unit
>
> Leo,
> I purchased 2 HP laptops from Sams Club - 1 had to be the dispay while
> the other was still packaged in the box. The display model is password
> protected to death and I can't get beyond it. Any ideas on how they
> would word their passwords - their hint is of course "SAMS"? This is a
> Christmas gift for my 13 year old and this is depressing that she is
> unable to do anything with it....
You're attempting to use the pre-installed version
of Windows, which is something I would NEVER do with
a computer that has been sitting there for anyone to
play with on a display.
They *should* have included a Windows setup disk (if not,
go back and insist on getting one). Use it to reformat
and reinstall Windows from scratch. It's the only safe
thing to do.
(If you're willing to take a huge risk by not following
that advice, then this article will get you in:
http://ask-leo.com/ive_lost_the_password_to_my_windows_administrator_account_how_do_i_get_it_back.html
but clearly, it's not what I recommend.)
--
Thanks for asking,
Leo Notenboom
Article 1801
| Category:
Windows
