From Leo's mailbag:
> From: A Computer User
> Sent: October 23, 2005
> To: Ask Leo!
> Subject: I have a problem with my USB ports.
>
> Leo,
> I have a problem with my USB ports. Say i plug in
> my digi cam to upload some pictures to the tower or plug in
> my ipod to put music on it (which i cant since when i plug in
> the ipod restart computer, the ipod says its connected, but
> iTunes says its not), my system wont reconize that they are
> plugged into the USB port unless I restart the entire system.
> This can get very annoying having to restart the computer
> every time i want to upload pictures, use my webcam, put
> music on my ipod etc...I have asked many of my friends if
> they have the same problem with thier USB ports, but they
> dont. My system wont reconize anything that is connected into
> USB unless the system is restarted. PlEASE HELP ME LEO!
There's not enough information here for me to give you
"the" answer - it depends on so many many things. I'd
have you:
- make certain that Windows is up to date by visiting
http://windowsupdate.microsoft.com - there have been updates
to the USB support
- make certain that your BIOS is up to date. This will
vary depending on the manufacturer of your computer - check
with them.
- make certain that your USB hardware drives are up to date.
Again, this depends on the manufacturer of your computer,
so you'll need to check with them.
- Run the system file checker to ensure that Windows is,
in fact, not damaged:
http://ask-leo.com/what_is_the_system_file_checker_and_how_do_i_run_it.html
- An up-to-date spyware and virus scan wouldn't hurt either.
- If any software came with the devices you're having trouble
with, make sure that's up to date, and installed properly.
All of the above could possibly impact your USB problems.
Good luck!
Leo
Article 874
| Category:
Hardware
