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I opened an IM download and now I can't sign in.

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From Leo's mailbag:

> From: A Computer User
> Sent: August 9, 2005
> To: Ask Leo!
> Subject: I opened an IM download and now I can't sign in.
>
> Leo,

> on msn messenger, someone sent me a software file with my
> email address on it that my internet warned me not to open,
> out of curiosity i did, there was a bleeping sound and my
> internet connection was lost. I reset my computer and my
> internet connenction was restored but it was impossible to
> sign on msn messenger. I also cannot sign onto hotmail and i
> cannot even sign onto messenger or hotmail using a different
> email address. Please help!! What do i do?

Sounds to me like you just allowed a virus to be installed on
your computer. I would make sure to run an up-to-date anti-virus
program right away...
http://ask-leo.com/viruses_how_do_i_keep_myself_safe_from_viruses.html

Thanks for asking!

Leo

Article 680 | Category: Viruses and Malware

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