http://mailbag.ask-leo.com/ Not every question gets answered on Ask Leo!, and not every answer gets published. Here you'll find a peek into my mail bag where you'll see some of the many direct responses that may not end up on the Ask Leo! main site. 2010-03-17T17:16:25-08:00 http://mailbag.ask-leo.com/whats_the_blue_screen_of_death_004223.html what is the 'BLUE VIRUS" or the "BLUE SCREEN"
> which is supposed to be the DEATH of your PC? It happened
> to both of my daughter's PCs in the same week?

]]> Leo 2010-03-17T17:16:25-08:00 http://mailbag.ask-leo.com/should_firefox_be_32_if_im_running_a_64_bit_os_004221.html Recently, I've had an occasional "error" reading "Firefox
> is already running" etc.) when I try to start the browser.
> I re-read your 17 December 2007 piece on this problem (I
> usually simply use Task Manager to "End Process").
> However, I've noted of late (not sure when it changed) that
> the entry on Task Manager now reads firefox.exe *32. I'm
> running Vista 64 bit on a relatively new Dell desktop
> (Inspiron 530), so the *32 doesn't make much sense to me.
> Is this possibly somehow connected to my Firefox stalls of
> late?

]]> Leo 2010-03-17T16:04:58-08:00 http://mailbag.ask-leo.com/adding_an_empty_folder_item_004220.html Leo, I hope you're having a great vacation. When you return
> can you answer this question for me? I've been in the
> computer business for a long time, but I've never found an
> answer to this... I have a rule to send forwarded email
> from friends (usually junk and jokes) to my Forwarded Mail
> Folder, and want to occasionally empty it without having to
> highlight and delete them. How can I add an "Empty Folder"
> option such as in the Junk Mail Folder or Deleted Items
> Folder?

]]> Leo 2010-03-17T10:37:40-08:00 http://mailbag.ask-leo.com/unsecure_wireless_network_004217.html This is a perplexing problem involving security for my home
> network.
> I have a Linksys wireless modem connected by wire to a
> cable modem (Comcast) to access the internet. My oldest
> desktop running Windows XP is connected by wire to the
> router. The other machines in my household include a
> desktop, and two laptops. They are on a wireless network
> created with Network Magic and receive internet access via
> wireless from the router.
> My adjacent neighbors each have wireless routers that
> show up when I click the wireless icon in the tray of each
> wireless machine. Also shown in this tray is the MSHome
> network which Ipresume was created on the XP machine which
> is connected by wire to my router. The MSHome network
> shows up as unsecur while all the other networks show up as
> secure with either WEP or WPA.
> What I cannot figure out is how to make the MSHome
> Network secure. It has been so long since I set up the XP
> machine that I can't figure out what to do about it, and I
> am not comfortable with the fact that my neighbors may have
> access to my unsecure MSHome network if it shows up on their
> machines.
> I've looked through your archives and Google but have not
> found a case directly on point. Can you please help me with
> this?

]]> Leo 2010-03-15T12:05:06-08:00 http://mailbag.ask-leo.com/restoring_a_pc_004214.html I have HP - Compaq Pavilion a1210n Series Desktop/PC XP and
> I want to restore by pressing the F10 at computer startup.
> This error pops out saying it couldn't find restore.log
> then this pops out - error 2 c:minintsystem32restore.log
> missing - when trying to recovery my XP. Is there anyway to
> recover that file or something? I really need to recover
> because my computer is having lots of serious problems.

]]> Leo 2010-03-11T08:42:37-08:00 http://mailbag.ask-leo.com/should_i_remove_this_trojan_004213.html Dear Leo, I bought a brand new computer {MESH}. Set it up
> and for the first two days all was fine. Windows 7, a
> little different but I knew I would soon get used to it.
> Suddenly on the third day I had a WHITE screen. No X in
> the corner, or any other means of reducing or dismissing
> the screen other than clicking on Start and selecting
> another programme....but after a few minutes back came the
> white screen. To make the story shorter , I made contact
> with Mesh. They gave me a link to a driver
> download.......No difference. Further contact and I was
> told to type in msconfig which brought up a System
> configuration box. Clicked on Start Up and we saw that one
> of the programmes was tsnp2uvc. This apparently is a
> trojan that is Part of a Microsoft programme. Unticking
> it has got rid of the white screen annoyance. Do you know
> of this Trojan ? It is apparently not going to do any
> damage to the computer. Is it therfor safe to leave it
> just unticked. Is there a tool that will rid the computer
> of it in Windows 7 ? OR Should I just leave well alone ?

]]> Leo 2010-03-10T10:46:26-08:00 http://mailbag.ask-leo.com/is_there_software_that_will_diagnose_my_connection_problems_004212.html I consider myself to be a fairly experienced computer user,
> but internet connections continue to often be a mystery for
> me. Sometimes connecting is easy, whether wired or
> wireless. Sometimes it seems impossible; because there are
> so many variables. Is there a software program (or wizard)
> that will provide assistance in connections, and, when
> there is a problem, provide a good description of what the
> problem is and possible remedies? Thank you.

]]> Leo 2010-03-10T10:43:31-08:00 http://mailbag.ask-leo.com/what_does_finding_malware_imply_004211.html Hi, Leo the Lion.
> On a scan of the computer i got a warning about
> 'wirelesskeyviewzip' a potentially harmful hack tool. As
> this appeared on my computer i wonder does this mean
> someone is trying to hack into my network from the general
> ether of the internet, or more specifically a neighbour
> into my wireless signal?

]]> Leo 2010-03-10T10:37:24-08:00 http://mailbag.ask-leo.com/gigabit_machine_to_machine_connection_004210.html I've got (a) an ADSL modem/router with 4 standard 100mbps
> ethernet ports (b) two computers with single gigabit
> capable ports.
> What I want to do is connect the two computers at gigabit
> speeds and also have them both see the internet connection
> on the ADSL modem/router. Can I do this by connecting all
> of them to a gigabit hub or switch or router (which?) and
> what would be the configuration procedure? Home
> environment. I'm trying to avoid the cost of a new ADSL
> modem/gigabit router.

]]> Leo 2010-03-10T10:35:55-08:00 http://mailbag.ask-leo.com/folders_renames_and_backups_004206.html I have never understood how changes are registered for
> folder and file name changes in backup applications,
> especially "incremental" backups. If I change a folder name
> and then make a new folder with the old name, would the
> incremental backup think this was a major change, and take
> a long time to write?

]]> Leo 2010-03-06T09:47:34-08:00 http://mailbag.ask-leo.com/windws_7_upgrade_path_004204.html I want to upgrade from Vista to Windows 7, cautiously. I
> understand the importance of reformatting the HD to get a
> clean upgrade, but that is not cautious because it burns my
> Vista bridge. Until Windows 7 runs all my programs smoothly
> I want a fallback. If I connect an external (USB) HD, can I
> install Windows 7 to that HD, reinstall a copy of my
> programs to that external HD, and boot from the external HD
> when I want to test how Windows 7 works for me? Meanwhile, I
> want to be able to boot from the internal HD to do
> day-to-day activities until I am confident of the Windows 7
> setup. Only then would I backup personal files to the
> external HD, disconnect it temporarily, and do a clean
> update from Vista to Windows 7 on the internal HD, followed
> by a reinstall of my other apps. Where is the flaw in this
> approach?

]]> Leo 2010-03-06T09:21:04-08:00 http://mailbag.ask-leo.com/transfering_information_between_gmail_accounts_004201.html A friend I correspond with using gmail recently accidently
> deleted their gmail account. They currently have a new
> gmail account but have no way to restore our email history.
> What is the easiest way for me to copy my gmail hisory and
> send it to them so that it appears in their account just as
> it does in mine. This would be a one time copy. I can't seem
> to find an answer to this particular case.

]]> Leo 2010-03-05T11:30:57-08:00 http://mailbag.ask-leo.com/removing_my_name_from_google_results_004200.html Hello, when you google my name it shows all my visits to
> social sites, in paticular cam4.com. This also shows my
> conversations with people i met on there. How do i remove
> this information from public view? regards.

]]> Leo 2010-03-05T11:26:51-08:00 http://mailbag.ask-leo.com/getting_56kbps_from_a_dialup_modem_004198.html I only have dial-up and i purchased a
> Trendnet 56K [V.92] High Speed USB Data/Fax/voice/Modem. I
> can only connect at 28.5 kbps and sometimes at 31 kbps is
> there any thing i can do to connect faster

]]> Leo 2010-03-03T11:56:15-08:00 http://mailbag.ask-leo.com/how_do_i_uninstall_bing_004197.html addHow do I uninstall Microsoft Bing?
>
> I am unable to find the program throug "Add/remolve
> programs"

]]> Leo 2010-03-03T11:48:33-08:00