<?xml version="1.0" encoding="utf-8"?>
<rss version="2.0">
<channel>
<title>Ask Leo! - The Mail Bag</title>
<link>http://mailbag.ask-leo.com/</link>
<description>Not every question gets answered on Ask Leo!, and not every answer gets published. Here you&apos;ll find a peek into my mail bag where you&apos;ll see some of the many direct responses that may not end up on the Ask Leo! main site.</description>
<copyright>Copyright 2009</copyright>
<lastBuildDate>Fri, 26 Jun 2009 09:38:42 -0800</lastBuildDate>
<generator>http://www.movabletype.org/?v=4.25</generator>
<docs>http://blogs.law.harvard.edu/tech/rss</docs> 


<item>
<title>power differences</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 26, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: power differences<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> Hello Leo, I bought my mom a MacBook laptop in Canada, she<br />
> is now in France. The electricity voltage is different. Can<br />
> she still plug it here or will she burn the computer?<br />
> On the computer, the only thing written is 165A MAX<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/power_differences_003792.html">Read Leo's response...</a><br/>
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</p>]]></description>
<link>http://mailbag.ask-leo.com/power_differences_003792.html</link>
<guid>http://mailbag.ask-leo.com/power_differences_003792.html</guid>
<category></category>
<pubDate>Fri, 26 Jun 2009 09:38:42 -0800</pubDate>
</item>

<item>
<title>IT departments and IM conversations</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 26, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: IT departments and IM conversations<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> hi, is it possible for our IT to retrieve our yahoo<br />
> messenger archives thru the server computer? my computer is<br />
> part of a company local network. someone from our IT told us<br />
> it could be retrieved...it this possible?<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/it_departments_and_im_conversations_003791.html">Read Leo's response...</a><br/>
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<link>http://mailbag.ask-leo.com/it_departments_and_im_conversations_003791.html</link>
<guid>http://mailbag.ask-leo.com/it_departments_and_im_conversations_003791.html</guid>
<category></category>
<pubDate>Fri, 26 Jun 2009 09:27:02 -0800</pubDate>
</item>

<item>
<title>checking where your email address is registered</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 13, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: checking where your email address is registered<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> How do I check which web sites my email address is<br />
> registered at please?<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/checking_where_your_email_address_is_registered_001819.html">Read Leo's response...</a><br/>
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</p>]]></description>
<link>http://mailbag.ask-leo.com/checking_where_your_email_address_is_registered_001819.html</link>
<guid>http://mailbag.ask-leo.com/checking_where_your_email_address_is_registered_001819.html</guid>
<category></category>
<pubDate>Sat, 13 Jun 2009 10:39:33 -0800</pubDate>
</item>

<item>
<title>preventing an address from sending email</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 13, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: preventing an address from sending email<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> Hopefully, fairly simple.  I have 15 or so email addresses,<br />
> with things like 2do (todo) and such... I realized I sent<br />
> home a "cute" email to my 2do address, and wanted to<br />
> forward it to my family... so I did... I hit forward, and<br />
> of it went.  You guessed it... it came from my 2do<br />
> address...<br />
> HOW can I set a rule so that that address can NOT send<br />
> email?<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/preventing_an_address_from_sending_email_001820.html">Read Leo's response...</a><br/>
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<a href="http://ask-leo.com">Ask Leo!</a>
</p>]]></description>
<link>http://mailbag.ask-leo.com/preventing_an_address_from_sending_email_001820.html</link>
<guid>http://mailbag.ask-leo.com/preventing_an_address_from_sending_email_001820.html</guid>
<category></category>
<pubDate>Sat, 13 Jun 2009 09:48:27 -0800</pubDate>
</item>

<item>
<title>How do I get rid of Bing?</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 11, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: How do I get rid of Bing?<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> How do I get rid of Bing?<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/how_do_i_get_rid_of_bing_001818.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
<a href="http://ask-leo.com">Get Answers!</a> -
<a href="http://ask-leo.com">Ask Leo!</a>
</p>]]></description>
<link>http://mailbag.ask-leo.com/how_do_i_get_rid_of_bing_001818.html</link>
<guid>http://mailbag.ask-leo.com/how_do_i_get_rid_of_bing_001818.html</guid>
<category></category>
<pubDate>Thu, 11 Jun 2009 12:12:08 -0800</pubDate>
</item>

<item>
<title>connecting to remote server</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 11, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: connecting to remote server<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> I recently took up a job and i have a server i work with;<br />
> but i need to connect my PC to the server, and i have no<br />
> inkling how to go about it. Much is expected from me from<br />
> this job and i don't want to proof incompetent. How do i do<br />
> a server-client connection? Thanks.<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/connecting_to_remote_server_001817.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
<a href="http://ask-leo.com">Get Answers!</a> -
<a href="http://ask-leo.com">Ask Leo!</a>
</p>]]></description>
<link>http://mailbag.ask-leo.com/connecting_to_remote_server_001817.html</link>
<guid>http://mailbag.ask-leo.com/connecting_to_remote_server_001817.html</guid>
<category></category>
<pubDate>Thu, 11 Jun 2009 12:08:10 -0800</pubDate>
</item>

<item>
<title>blown keyboard after a lightning strike</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 11, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: blown keyboard after a lightning strike<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> Recently my Dell 8400 Demension computer crashed(?)by a 4<br />
> second power outage due to a thunder storm. I'm running<br />
> Windows XP professional and it's password protected. When I<br />
> booted her up again the Login Screen refused to accept or<br />
> responed to the Dell USB keyboard. I can shut the computer<br />
> down, in options, using the mouse but nothing else. I tried<br />
> using a Microsoft conventional keyboard but experienced the<br />
> same results. The login screen cursor just blinks. Could<br />
> you Please Help me since this computer is the base for our<br />
> home network, printer(s) and WLAN to my wife's and my<br />
> laptops.<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/blown_keyboard_after_a_lightning_strike_001816.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
<a href="http://ask-leo.com">Get Answers!</a> -
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</p>]]></description>
<link>http://mailbag.ask-leo.com/blown_keyboard_after_a_lightning_strike_001816.html</link>
<guid>http://mailbag.ask-leo.com/blown_keyboard_after_a_lightning_strike_001816.html</guid>
<category></category>
<pubDate>Thu, 11 Jun 2009 12:06:45 -0800</pubDate>
</item>

<item>
<title>remotely run speed tests</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 11, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: remotely run speed tests<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> Hi there! My friends and I had a debate regarding this<br />
> issue. A technician is remotely connected to his home<br />
> computer from his work computer, he performed a speed test<br />
> on the work computer that is remotely connected to the home<br />
> computer. The question is that which computer's speed will<br />
> the speed test measure? Will it be the home computer or the<br />
> work computer? Hope to get a reply from you as soon as<br />
> possible! Thanks!<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/remotely_run_speed_tests_001815.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
<a href="http://ask-leo.com">Get Answers!</a> -
<a href="http://ask-leo.com">Ask Leo!</a>
</p>]]></description>
<link>http://mailbag.ask-leo.com/remotely_run_speed_tests_001815.html</link>
<guid>http://mailbag.ask-leo.com/remotely_run_speed_tests_001815.html</guid>
<category></category>
<pubDate>Thu, 11 Jun 2009 12:05:04 -0800</pubDate>
</item>

<item>
<title>wiped machine clean and now it won&apos;t boot</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 11, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: wiped machine clean and now it won't boot<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> i purchased a new computer and wish to give theold one to my<br />
> granddaughter however i wiped it clean and now i cannot get<br />
> windows to come back up i've done everything the book said<br />
> no luck it's a gateway 18months old ie8 installed any<br />
> suggestions and thanks<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/wiped_machine_clean_and_now_it_wont_boot_001814.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
<a href="http://ask-leo.com">Get Answers!</a> -
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</p>]]></description>
<link>http://mailbag.ask-leo.com/wiped_machine_clean_and_now_it_wont_boot_001814.html</link>
<guid>http://mailbag.ask-leo.com/wiped_machine_clean_and_now_it_wont_boot_001814.html</guid>
<category></category>
<pubDate>Thu, 11 Jun 2009 12:01:17 -0800</pubDate>
</item>

<item>
<title>does having a lot of favorites slow my computer?</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 11, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: does having a lot of favorites slow my computer?<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> I have an extensive list of favorites in my favorite site,<br />
> under my save favorites. I rarely use them, but do likr to<br />
> look up somethong nao and then. Is keeping this long list<br />
> bad, good or indifferent? Does it take unnecessary space on<br />
> my computer? Would it cause my computer to be slower? Thank<br />
> you.<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/does_having_a_lot_of_favorites_slow_my_computer_001813.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
<a href="http://ask-leo.com">Get Answers!</a> -
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</p>]]></description>
<link>http://mailbag.ask-leo.com/does_having_a_lot_of_favorites_slow_my_computer_001813.html</link>
<guid>http://mailbag.ask-leo.com/does_having_a_lot_of_favorites_slow_my_computer_001813.html</guid>
<category></category>
<pubDate>Thu, 11 Jun 2009 11:57:58 -0800</pubDate>
</item>

<item>
<title>files beginning with tilde disappear</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 11, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: files beginning with tilde disappear<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> The problem (using Win XP): In the My Documents folder, I<br />
> have a subfolder "Company". Within the "Company" folder is<br />
> a subfolder "Open Today." I created a shortcut to the "Open<br />
> Today" folder and placed it on the desktop so I could<br />
> access "Open Today" quickly. Within the "Open Today" folder<br />
> are about fifteen files of different types, but in order to<br />
> group the five most important ones together so I could open<br />
> them all with a single mouse click, I gave them names<br />
> beginning with the tilde (~) character.<br />
> <br />
> Two days ago, I tried to open these files, and whoa! . . .<br />
> all five of these files that begin with the tilde were gone<br />
> . . . completely. Not only had the files disappeared, but<br />
> the shortcuts to them had disappeared too. (If it had just<br />
> been a deleted file, I would have expected that the<br />
> shortcut would remain but would of course be unable to find<br />
> a file that wasn't there.<br />
> <br />
> They weren't in the recycle bin and they were also missing<br />
> from the backup drive.<br />
> <br />
> Is this a problem caused by the name of the file?<br />
> (Beginning with a ~)?<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/files_beginning_with_tilde_disappear_001812.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
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</p>]]></description>
<link>http://mailbag.ask-leo.com/files_beginning_with_tilde_disappear_001812.html</link>
<guid>http://mailbag.ask-leo.com/files_beginning_with_tilde_disappear_001812.html</guid>
<category></category>
<pubDate>Thu, 11 Jun 2009 11:54:20 -0800</pubDate>
</item>

<item>
<title>Is OpenOffice  malware, and will the compatibility pack help?</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June 10, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: Is OpenOffice  malware, and will the compatibility pack help?<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> I now have Microsoft Word 2003, and a friend told me to<br />
> download Open Office.org, because that supposedly would<br />
> take the place of Microsoft Word 2007.  When I tried to<br />
> download it, my AVG program alerted me that this was a<br />
> dangerous site.  Is Open Office not a good, or safe site?<br />
> I also just downloaded the Microsoft Word "Converter"<br />
> because it looked like it might just update my 2003 version<br />
> into the 2007 version without me having to buy the<br />
> Microsoft Word 2007 program for around $200.<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/is_openoffice_malware_and_will_the_compatibility_pack_help_001811.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
<a href="http://ask-leo.com">Get Answers!</a> -
<a href="http://ask-leo.com">Ask Leo!</a>
</p>]]></description>
<link>http://mailbag.ask-leo.com/is_openoffice_malware_and_will_the_compatibility_pack_help_001811.html</link>
<guid>http://mailbag.ask-leo.com/is_openoffice_malware_and_will_the_compatibility_pack_help_001811.html</guid>
<category></category>
<pubDate>Wed, 10 Jun 2009 15:42:26 -0800</pubDate>
</item>

<item>
<title>regaining access to lost Hotmail accounts</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June  9, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: regaining access to lost Hotmail accounts<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> Hey Leo I've figured out how to regain access to locked-out<br />
> free hotmail accounts for a small fee... how  do you<br />
> suggest I share this info with the world?<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/regaining_access_to_lost_hotmail_accounts_001809.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
<a href="http://ask-leo.com">Get Answers!</a> -
<a href="http://ask-leo.com">Ask Leo!</a>
</p>]]></description>
<link>http://mailbag.ask-leo.com/regaining_access_to_lost_hotmail_accounts_001809.html</link>
<guid>http://mailbag.ask-leo.com/regaining_access_to_lost_hotmail_accounts_001809.html</guid>
<category>EMail</category>
<pubDate>Tue, 09 Jun 2009 22:08:51 -0800</pubDate>
</item>

<item>
<title>Restoring a deleted profile on Outlook</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June  9, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: Restoring a deleted profile on Outlook<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> is there any way to restore a deleted profile on outlook?<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/restoring_a_deleted_profile_on_outlook_001808.html">Read Leo's response...</a><br/>
<a href="http://ask-leo.com">Tech Questions?</a>
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<a href="http://ask-leo.com">Ask Leo!</a>
</p>]]></description>
<link>http://mailbag.ask-leo.com/restoring_a_deleted_profile_on_outlook_001808.html</link>
<guid>http://mailbag.ask-leo.com/restoring_a_deleted_profile_on_outlook_001808.html</guid>
<category>Microsoft Office</category>
<pubDate>Tue, 09 Jun 2009 20:54:36 -0800</pubDate>
</item>

<item>
<title>Locking a desktop icon</title>
<description><![CDATA[<p style="font-family: 'Courier New', Courier, monospace;">&gt; From: A Computer User<br/>
&gt; Sent: June  9, 2009<br/>
&gt; To: <a href="http://ask-leo.com">Ask Leo!</a><br/>
&gt; Subject: Locking a desktop icon<br/>
&gt;<br/>
&gt; Leo,<br/>&gt;]]>
<![CDATA[> I have Windows XP; I subscribe to DSL speed 256K,and I have<br />
> a shortcut to IE on my desktop which you just give one<br />
> click and you are on internet. Is there a way to password<br />
> protect the IE icon on my desktop? Locking down the<br />
> computer every time someone in our family is not using it<br />
> seems like overkill, and hiding the icon doesn't seem very<br />
> effective since most people would know how to find IE<br />
> easily enough. My ISP tech support really didn't have an<br />
> answer.<br />
<br />
]]>
<![CDATA[<p>
<a href="http://mailbag.ask-leo.com/locking_a_desktop_icon_001807.html">Read Leo's response...</a><br/>
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<a href="http://ask-leo.com">Get Answers!</a> -
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</p>]]></description>
<link>http://mailbag.ask-leo.com/locking_a_desktop_icon_001807.html</link>
<guid>http://mailbag.ask-leo.com/locking_a_desktop_icon_001807.html</guid>
<category>Windows</category>
<pubDate>Tue, 09 Jun 2009 20:41:42 -0800</pubDate>
</item>


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