my friend's account has been hacked...

> From: A Computer User
> Sent: July 23, 2005
> To: Ask Leo!
> Subject: my friend's account has been hacked...
>
> Leo,

> my friend Shelbie has been hacked the person changed
> her password, she forgot the answer to her secret question,
> can you help us?

You want this article:
http://ask-leo.com/ive_forgotten_the_answer_to_my_msn_hotmail_secret_question_and_my_password_what_do_i_do.html

Thanks for asking!

Leo