From Leo's mailbag:
> From: A Computer User
> Sent: November 19, 2005
> To: Ask Leo!
> Subject: my system may have been infected by a virus
>
> Leo,
> Hey Leo, I've hot a dell running win XP with two hard drives
> and 7xx MB of ram with pentium celeron processor at 2.4. I
> believe my system may have been infected by a virus and it
> has caused damage including no task manager and internet
> explorer no longer works. I've gotten task manager up again
> but not my internet. I don't know what else is wrong, I think
> I should re-install, but I have a lot of important stuff.
> Should I copy my files to my spare harddisk or just start
> from scratch? Or something else? Shawn
Certainly for a bad infection a reinstall is the safest approach.
Copying your important files (make sure to get them all!) to
a different disk and then starting from scratch is the way I'd
go in that situation.
Good luck!
Thanks for asking,
Leo
Article 929
| Category:
Viruses and Malware
