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NAV locks up on Standby

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From Leo's mailbag:

> From: A Computer User
> Sent: June 9, 2005
> To: Ask Leo!
> Subject: NAV locks up on Standby
>
> Leo,

> I am running Windows XP Pro. The machine came with Norton
> Antivirus and Firewall. I just paid for subscriptions by
> getting CDs. Since loading the Norton CDs, whenever the
> computer goes to standby mode, it locks up completely. Any fix?

I found many articles on the Symantec support site:
http://search.symantec.com/custom/us/techsupp/kb/query.html?csm=no&lk=1&rf=0&nh=7&la=en&tpre=us&tdir=&src=sg&prod=Norton+AntiVirus&p
code=nav&ver=2004+for+Windows+2000%2FMe%2F98%2FXP&miniver=nav_2004&qt=standby&boolean=and&search.x=34&search.y=14&qp=all

(if that long url breaks or doesn't work for you, do this
one instead: http://ask-leo.com/d-50609a )

Anyway, I would spend some time looking through the information
on Symantec's site.

Good luck!

Thanks for asking!

Leo

Article 388 | Category: Viruses and Malware

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