From Leo's mailbag:
> From: A Computer User
> Sent: March 19, 2006
> To: Ask Leo!
> Subject: read messages disappearing?
>
> Leo,
> --------------
> I have been trying to help an elderly friend of mine who has
> a sticky problem with his e-mail. He uses Outlook Express 6
> for his e-mail on a computer running Windows XP. He is
> losing every e-mail from his Inbox which has been opened
> whenever he leaves Outlook Express. He only loses e-mails
> which have been opened, not unopened e-mails. He does not
> lose e-mails from his Deleted File nor his Sent file, only
> from his Inbox. I cannot find any setting which I can change
> to prevent this from happening. How can I help him resolve
> this problem?
I would double check the View menu and make sure that read
messages are being displayed. It's possible that it's simply
set to not display message that have been read.
Thanks for asking,
Leo